Frequently asked questions
The device
What is the Elyrah Face Sculptor?
What is the Elyrah Face Sculptor?
It’s an easy-to-use at-home skincare device that combines LED light therapy and gentle micro-current stimulation to lift, firm, and brighten your skin — no appointments or downtime required.
What makes it different from other skincare tools?
What makes it different from other skincare tools?
Elyrah uses seven LED light modes to target multiple concerns — from fine lines and puffiness to dullness and uneven tone — all in one elegant device designed for visible, lasting results.
Is it safe for all skin types?
Is it safe for all skin types?
Yes. The device is safe for all skin tones and types, including sensitive skin. The lights are non-UV and clinically recognized for their skin-renewing benefits.
When will I start seeing results?
When will I start seeing results?
Many users notice a visible glow and firmer feel within 2–4 weeks of regular use. Results improve over time as your skin’s natural renewal process strengthens.
Usage
How often should I use the device?
How often should I use the device?
For best results, use it 3–5 times per week for 5–10 minutes per session. Consistency matters more than intensity.
Do I need any products with it?
Do I need any products with it?
We recommend applying a light serum or moisturizer before use — it helps the device glide smoothly and supports absorption.
Which light color should I use?
Which light color should I use?
Each light targets a specific concern:
Red: Tightens skin & smooths out wrinkles
Blue: Kills the germs that cause acne + prevents pimples and breakouts
Green: Evens skin tone & fades dark spots
Yellow: Gets blood flowing & shrinks puffiness
Purple: Combines acne-fighting & wrinkle-smoothing
White: Refreshes skin & softens tiny lines
Cyan: Calms redness & soothes irritation
Can I use it on my neck or chest?
Can I use it on my neck or chest?
Absolutely. The device is designed to contour comfortably around your face, neck, and décolletage.
Shipping
Do you offer free shipping?
Do you offer free shipping?
Yes — all U.S. orders include free shipping.
How long will my order take to arrive?
How long will my order take to arrive?
Orders are processed within 1–2 business days and usually delivered in 4–8 business days, depending on your location.
Do you ship internationally?
Do you ship internationally?
At the moment, we only ship within the U.S. We’re working on expanding to more regions soon.
Returns & Guarantee
What is the 33-Day Lift & Glow Guarantee?
What is the 33-Day Lift & Glow Guarantee?
We want you to love your skin and your purchase. If you don’t see or feel the difference within 33 days, simply return it for a full refund — no questions asked.
How long will my order take to arrive?
How long will my order take to arrive?
Just contact our customer support team through our contact-page with your order number, and we’ll guide you through a quick and easy return process.
Are returns free?
Are returns free?
Yes — we cover return shipping for all U.S. orders under the 33-Day Lift & Glow Guarantee.
Technical & Care
How do I charge the device?
How do I charge the device?
Use the included USB charging cable. The light will flash red while charging and stay solid once fully charged (about 2 hours).
How long does the battery last?
How long does the battery last?
A full charge typically provides up to 10–12 sessions, depending on usage and light intensity.
How do I clean it?
How do I clean it?
After each use, gently wipe the surface with a soft, slightly damp cloth. Avoid harsh chemicals or submerging the device in water.