Shipping & Returns
Shipping
We offer free U.S. shipping on all orders.
Processing time:
Orders are typically processed within 1–2 business days after purchase.
Delivery time:
Once shipped, your order will arrive in 4–8 business days, depending on your location.
You’ll receive a shipping confirmation email as soon as your order is on its way.
Please make sure your shipping address is correct before completing your purchase — we’re unable to make changes once an order has been shipped.
Returns
We want you to love your skin and your purchase.
That’s why every order is covered by our 33-Day Lift & Glow Guarantee.
If you’re not completely satisfied with your results, you can return your device within 33 days of delivery for a full refund — no questions asked.
To start a return, simply contact our support team through our contact-page
We’ll guide you through a quick and easy process.
- Returns are free for all U.S. orders covered by the 33-Day Guarantee.
- Items must be returned in their original packaging.
- Refunds are issued to your original payment method once your return is received and processed.
Damaged or Faulty Items
We stand behind the quality of every Elyrah device.
If your product arrives damaged please contact us immediately through our contact-page, and we’ll make it right.